Remote Infrastructure Management and IT Automation

Your Entire IT Infrastructure Watched and Managed 24/7 — From One NOC

Remote infrastructure management (RIM) lets you run servers, networks, storage and cloud across several offices and plants without a large in-house team. Xaas Techs monitors and manages everything from our network operations centre, following ITIL processes for incidents, changes and problems. We also automate routine tasks — patching, user setup, backups and reports — so issues are fixed faster and errors drop.

24/7 NOC Monitoring – Remote Infrastructure Management by Xaas Techs

01

24/7 NOC Monitoring

Servers, firewalls, switches, internet links, storage and cloud monitored around the clock, with alerts handled by our engineers.
Start 24/7 Monitoring

02

ITIL Incident & Change Management

Tickets, priorities, escalations and change approvals handled through a defined ITIL process with clear service levels.
See Our Process
ITIL Incident & Change Management – Remote Infrastructure Management by Xaas Techs
Multi-Site Infrastructure Management – Remote Infrastructure Management by Xaas Techs

03

Multi-Site Infrastructure Management

Head office, branches, warehouses and plants managed as one environment, with consistent standards and documentation.
Manage My Sites

04

IT Automation & Scripting

PowerShell and RMM automation for patching, onboarding, offboarding, health checks and routine maintenance.
Automate My IT
IT Automation & Scripting – Remote Infrastructure Management by Xaas Techs
Storage, Backup & Database Monitoring – Remote Infrastructure Management by Xaas Techs

05

Storage, Backup & Database Monitoring

NAS, SAN, backup jobs and SQL/MySQL databases monitored for capacity, performance and failures.
Monitor My Storage

06

Monthly Reporting & Reviews

Uptime, tickets, risks and capacity reported every month, with recommendations reviewed with your management.
Get Monthly Reports
Monthly Reporting & Reviews – Remote Infrastructure Management by Xaas Techs
Xaas Techs transformed our IT infrastructure, making our operations smoother and more secure. Their expertise is unmatched!
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Navin Sharma
IT Manager

Why Choose Xaas Techs for Remote Infrastructure Management?

Round-the-clock coverage at a fraction of the cost of an internal 24/7 team, ITIL-based processes, and engineers who can also visit sites across Delhi NCR and Haryana.

RIM vs In-House IT – Remote Infrastructure Management by Xaas Techs

RIM vs In-House IT

A 24/7 in-house team needs several engineers on shifts. RIM gives you the same coverage for a predictable monthly fee, and your own IT staff can focus on projects.
Built on Proven Tools – Remote Infrastructure Management by Xaas Techs

Built on Proven Tools

Enterprise RMM, monitoring and ticketing platforms give you full visibility of devices, alerts and response times.

Get a Remote Infrastructure Management Quote

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Remote Infrastructure Management — Frequently Asked Questions

RIM is the remote monitoring and management of your IT infrastructure — servers, networks, storage, cloud and applications — by an outside team, usually 24/7.

Yes. Many clients use RIM for out-of-hours monitoring and specialist support, while their internal team handles day-to-day requests.

Patching, user onboarding and offboarding, disk clean-up, service restarts, backup checks and reporting are common examples.

Get a Free Infrastructure Assessment

We map your servers, network and cloud, identify risks and propose a monitoring and management plan.

Book a Free Assessment
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