Cloud PBX System & Business Phone Solutions — IVR, Call Routing, Toll-Free

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24/7 help deskPhone, email and WhatsApp support
Microsoft CSP partnerLicences billed in INR with GST
On-site engineersDelhi NCR, Panipat, Sonipat & Karnal
Fixed monthly plansPer user or per device, no surprises

A Modern Business Phone System Without the Hardware

Replace old EPABX boxes with a cloud PBX that works on desk phones, laptops and mobiles. Xaas Techs sets up virtual and toll-free numbers through licensed telecom providers, IVR menus, smart call routing, call recording and CRM integration — so every customer call reaches the right person, wherever your team works.

IVR & Smart Call RoutingCustomercalls1CloudPBX2IVRmenu3Rightagent4Customer dials your numberCloud PBX answersIVR routes the callRight team picks up

01

IVR & Smart Call Routing

Multi-level IVR menus, time-based routing and ring groups so callers reach sales, support or accounts quickly.
Design Your IVR

02

Virtual & Toll-Free Numbers

Local virtual numbers and toll-free numbers from licensed telecom providers, routed to any branch, desk or mobile.
Get a Business Number
Virtual & Toll-Free…Toll-free /virtual no.1Cloudrouting2Anybranch3Answered4Customer calls your numberRouted through the cloudTo any branch or mobileAnswered every time
Mobile & Desktop AppsOfficenumber1CloudPBX2Desk /laptop3Mobileapp4Calls to your office numberHandled by the cloud PBXRing on desk phone or laptopOr on the mobile app

03

Mobile & Desktop Apps

Answer office calls on mobile and laptop apps, with extensions that work from home, the plant or on the road.
Work From Anywhere

04

Call Recording & Reports

Automatic call recording, missed-call alerts and call reports to improve service and train your team.
See Call Reports
Call Recording & ReportsCall1Recorded2Callreports3Coachteam4Every call handledAutomatically recordedReports and missed-call alertsTeam coached and improved
CRM & Helpdesk IntegrationIncomingcall1CRMlookup2Autologged3Followup4Call comes inCaller details pop upCall logged automaticallyFollow-up scheduled

05

CRM & Helpdesk Integration

Caller details pop up from your CRM, calls are logged automatically and follow-ups are never missed.
Connect Your CRM

06

Migration From EPABX & Support

We move you from your old EPABX or landlines, configure IP phones and support the system every day.
Plan Your Migration
Migration From EPABX &…OldEPABX1Plannumbers2CloudPBX3Ongoingsupport4Review old EPABX & linesPlan numbers and extensionsSwitch to cloud PBXSupported every day

Why Businesses Choose Xaas Techs for Cloud PBX

One team for your phones, network and IT — so call quality, Wi-Fi and internet are all looked after together.

Multi-Branch Businesses…Headoffice1One cloudPBX2Plants &branches3Free internalcalls4Head officeOne cloud phone systemPlants and branches connectedFree internal calls

Multi-Branch Businesses & Plants

One phone system for head office, plants, warehouses and branches, with free internal calls between locations.
Multi-Branch Businesses…Callsqueue1Agents2CRMpop-up3Servicelevels4Calls wait in a queueRouted to free agentsCaller details pop upService levels tracked

Multi-Branch Businesses & Plants

One phone system for head office, plants, warehouses and branches, with free internal calls between locations.
How we work

How We Deliver Cloud PBX System

A simple, proven four-step approach that keeps your business running while we improve your IT.

Discovery & audit

We review your current setup, users and risks to understand exactly what cloud pbx system should achieve for you.

Plan & design

You get a written plan with scope, timelines and a fixed quote — no vague estimates or hidden extras.

Implement & secure

Our engineers deploy and configure everything to best practice, with security and backups built in from day one.

Manage & improve

We monitor, support and report every month, and recommend improvements as your business grows.

Technology

Technologies We Work With

Our engineers work hands-on with the platforms Indian businesses rely on every day.

WordPressWooCommercecPanelPleskLinux hostingWindows hostingSSL / TLSMicrosoft 365Google WorkspaceZimbraRazorpay & PayU
The difference

Xaas Techs vs Typical IT Vendors

Why businesses move from break-fix IT vendors to a managed service partner.

What mattersXaas TechsTypical break-fix vendor
Support model✓Proactive 24/7 monitoring and help desk✕Fixes problems only after they break
Pricing✓Fixed monthly plan, agreed upfront✕Per-visit bills and surprise charges
Security✓Firewall, endpoint protection and backups built in✕Security sold separately, often missing
Microsoft licensing✓Microsoft CSP partner, INR billing with GST✕Licences bought separately from resellers
Documentation & reporting✓Full documentation and monthly reports✕Little or no documentation
Accountability✓One team for IT, cloud, security and email✕Several vendors blaming each other

Get a Free Quote

Tell us what you need. Our team replies within one business day, or call +91 79880 20649.

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Cloud PBX System — Frequently Asked Questions

A cloud PBX is a business phone system hosted in the cloud. It gives you extensions, IVR, call routing and recording on desk phones, laptops and mobiles without an EPABX box in your office.

In many cases yes, depending on the number type and telecom provider. We check your numbers and plan the move.

Yes. We arrange virtual and toll-free numbers through licensed telecom providers and route them to your team.

We integrate with popular CRM and helpdesk tools for caller pop-ups and automatic call logging.

A monthly fee per user or extension plus calling charges, depending on numbers and features. We share a clear quote after a short call.

Managed services are priced per user or per device each month, and projects are quoted at a fixed price. You get a written quote after a free assessment.

Yes. Cloud, Microsoft 365, licensing, security monitoring and help desk services are delivered remotely to businesses across India, with on-site visits where needed.

Book a free consultation or IT audit using the form on this page, call +91 79880 20649 or message us on WhatsApp. We reply within one business day.

Get a Free Cloud PBX Consultation

Tell us how your team takes calls today and we will design the right IVR, numbers and plan.

Book a Free IT Audit
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